Customer Services - 020 7398 5400
New Accounts - 020 7398 5440
Normal operating hours
Phone lines are open from: 8.30am - 4.15 pm, Monday to
10.00am - 4.15 pm on a Friday
The branch is open from 9.30am - 3.00pm Monday to Thursday,
10.00am - 3.00pm on a Friday.
At all other times, please leave your name and number on our messaging
and we will return your call as soon as we can.
If you prefer you can email or send us a fax using the details below, or
if you are an existing i-bank customers you can send us an i-mail
Fax : 020 7398 5401
Alternatively you can write to us at the address listed at the bottom of
If your Reliance Bank Visa Debit Card is Lost or stolen, telephone
immediately 020 7398 5400 or if outside normal office hours 020 7929
If you have a complaint or issue (click
Directions to our office:
Nearest Tube : Monument
- Turn right on Eastcheap, continue for 100 yards or so and take the
third right into Lovat Lane.
: Corporation of London car park in Swan Street, off Lower
Thames Street. Parking meters in Eastcheap and Monument Street
By Rail : Nearest stations, London Bridge, Fenchurch Street,