Contact us

Our opening times:

Mondays, Tuesdays, Thursdays and Fridays:
We are open 8:30am to 4:15pm.

Wednesdays:
We are open 10am to 4:15pm.

If you need any support, please email us at customer.experience@reliancebankltd.com or call our Customer Experience team on 020 7398 5400.

Lost or Stolen cards

If your card has been lost or stolen, please contact us immediately on 020 7398 5410. Our dedicated support line is available 24/7 only for customers to report their card lost or stolen. Our team is here to assist you promptly.

Our Location

Customer.experience@reliancebankltd.com – Contact this email address for general enquiries or any aspect of your existing personal or business banking. Also contact this email address for queries relating to fraud and security or for payment enquiries. To speak to a representative call 020 7398 5400.

Commercial@reliancebankltd.com – contact this email address for general enquiries or if you have a question around a commercial loan or commercial mortgage, business or personal overdraft, loan servicing and repayment queries. To speak to a representative call 020 7398 5480.

Mortgages@reliancebankltd.com – contact this email address for personal residential mortgage-related enquiries.

For the Mortgage Team please dial 0207 398 5422 and select option 2 for the right department:

Option 2 – Discuss Existing Reliance Bank Mortgages

Businessaccounts@reliancebankltd.com – contact this email address to open a Business or Charity Current Account.

Reliance Bank Limited,
Faith House,
23 – 24 Lovat Lane,
London,
EC3R 8EB

We are proud to be the bank of The Salvation Army International. Find out more about our shared history.

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