Skip to main content

Mortgage Payment Holiday – Covid-19 support

We have helped several mortgage customers struggling with their mortgage because of COVID-19 by providing them with a mortgage payment holiday. We have looked to assist affected customers on an individual, case by case basis.

See an example of how we helped another customer below:

Impact and Background
“Thank you for your kind email last week and for the very welcome offer of a mortgage payment holiday.

I can confirm that I have had news this afternoon that I am to be placed on furlough for at least the minimum period of three weeks (probably more).

Thank you again for your tremendous help and support at this time. Looking forward to the end of this highly unusual period!”

From Mr R from Kent.

A payment holiday may not be right for everyone and is subject to approval. If you do take out a payment holiday in the end we’ll recalculate your monthly payments and the amount you will owe will go up. That’s because we will add interest to your mortgage while you take a break.

We are asking all affected customers to contact the mortgages department via email on mortgages@reliancebankltd.com

We are proud to be the bank of The Salvation Army International. Find out more about our shared history.

Reliance Bank Limited,
Faith House,
23 - 24 Lovat Lane,
London,
EC3R 8EB

Please be aware of fraudulent websites purporting to be our website. Please do not enter any details or make contact with anyone relating to those websites.

For security, please ensure that you are always on this domain www.reliancebankltd.com or ibank.reliancebankltd.com when using our banking services.

If you suspect that you are on a 'fake' domain, please contact Reliance Bank on 020 7398 5400 .

Reliance Bank Limited. All rights reserved. Registered in England. Registration no. 68835.

Reliance Bank Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.

Financial Services Register number 204537. Member of the Financial Services Compensation Scheme (FSCS)

Our website uses cookies and by using this site you are consenting to this. To find out more read our cookie policy

Top