Service Level Agreements
• AIP Turnaround time: 3 working days from receipt of completed application form which has passed an initial Quality Assurance Check
• Full Mortgage Application to Formal Mortgage Offer turnaround time: 14 days from date of FMA (Full Mortgage Application)
Rates are Only Secured when your application reaches Full Mortgage Application (FMA) Stage – we will confirm in writing when a rate has been secured and all lending is subject to a satisfactory valuation of the proposed property.
Use our A to Z tool below for details of our residential lending criteria – click on the “A – C” or “D – K” etc to view the criteria headings.